Export/New Folder Not Working [Resolved]

Thanks for getting back to me @John_V, the feedback is appreciated!

Continuing forward, I re-ran my previous test and this time I had a NUC hosting ROCK with an external storage device mounted to it as well as having some content on the internal storage of the unit. In both cases I was able to create new folders/export from the same MacBook Air acting as a remote device.

23 PM

In light of the above, may I kindly ask you to please provide me with the following:

  • A brief but accurate description of your current setup using this link as a guide.

  • Can you please reproduce the issue once more and note the time when you receive the mentioned warning message. Once I have this information I will enable diagnostics on your account so our techs can have a closer look into this behavior.

-Eric