Exported ALAC tags mangle non-ASCII characters on Windows[ticket open]

Joe_Gratz · May 12, 2018, 6:26pm

Hi! I’m on Windows 10, running Roon 1.5 build 323. When I export an album with non-ASCII characters in the metadata, those non-ASCII characters show up correctly in the filename, but they are mangled in the tags.

For example, when I export the album Gagner L’argent Français by Mamani Keïta, which I have in ALAC, the filename shows up correctly, but the tags show up like this:

It’s definitely trying to use Roon metadata for the mangled tags, because the original ALAC file in my library has un-mangled, and different, tags.

Looks like a character-encoding issue in the export-tagging process, obviously.

ivan · May 12, 2018, 6:41pm

Thanks for the report, @Joe_Gratz, we’ll try to reproduce this internally and then I’ll get back to you as soon as I have some consistent results.

–
Ivan

anon47919701 · November 17, 2018, 2:00pm

Let me just add that this problem occurs on macos (Mojave) as well, example (MediaInfo output):

Top row: Roon exported data, bottom row: passed thru original metadata

Album/Performer               : Orquestra SinfÃ´nica do Estado de SÃ£o Paulo
Album/Performer/Sort          : Orquestra Sinfônica do Estado de São Paulo

And:

Roon export:
Album/Performer : Ð¡Ð²ÑÑÐ¾ÑÐ»Ð°ÌÐ² Ð¢ÐµÐ¾ÑÐ¸ÌÐ»Ð¾Ð²Ð¸Ñ Ð Ð¸ÌÑ ÑÐµÑ

Original tag:
Album/Performer : Святосла́в Теофи́лович Ри́хтер

Interestingly, Roon displays the file tags correctly so it’s just something with the export routine.

Vick_Wu · August 9, 2021, 11:19am

Bump for this. Apparently the issue is still here 3 years later, and seems to only affect ALAC, not FLAC.