Failed to load Tidal artists, tracks, albums, favorites

Support
1

Core Machine (Operating system/System info/Roon build number)

Mac Mini (2018) i7 3.2Ghz 16GB / Big Sur 11.1 / Roon 18 756

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

WiFi connection on BT Smarthub 2.

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

  1. MYTEK Brooklyn DAC connected directly to Roon Core over USB
  2. Auralic Aries connected to Roon over WiFI

Description Of Issue

Since installing Roon 1.8, even though I am logged in to Tidal, When I browse Tidal I get the message “Failed to load Artists” and “Failed to load tracks :(”.

Roon has become unusable for me as most of my collection is through Tidal and I can no longer access it.

2

Tidal is down.

3

Hi @Aris_Vrakas ,

Welcome to the forum!
Are you still seeing this behavior at the present time?

4

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