Galaxy S24 Ultra unable to connect as Roon remote (ref#M9BRN7)

Is Roon Server running?

· Yes, Roon Server is turned on and running.

What do you see on your screen?

· "Looking for your Roon Server"

Please try to restart your network setup by unplugging, waiting 30 seconds and then replugging in your networking gear.

· No, the issue remains the same

Please select how you've connected your Roon Server to the internet

· Roon Server is connected by *Ethernet*

Have you checked your firewall settings to ensure that Roon is allowed through?

· Roon still won't connect even after checking this aspect

Have you verified that Roon Server is on the same subnet as your Remotes?

· My Remotes and Server are on the same subnet and I still can't connect

Sometimes the issues can be resolved with a reinstall of your Roon Remote app. Let's try to perform a reinstall and see if it helps.

· I've reinstalled the Roon Remote but it did not help

What is the operating system of your Roon Server host machine?

· *Windows*

Select any of the following components that are present in your local network setup

· None of the above

Describe the issue

My phone galaxy s24 ultra, stoped to serve as a remote fir roon, in the other hand my nuc work flawless with my samdong tablet, thr roon is function on my nuc, i can see it on the tv, the phone work on the same wifi net as my tablet and as mine nuc. I already did a restarts and to unistall and install my roon akready again

Good day @ilan_vaksilan !

I hope you’re doing well today.

Thanks for reaching to us with this problem.

First thing we recommend is to make sure that your phone is reachable within the network. You can use this software on your Windows laptop in order to make sure that your Samsung is within the same subnet.

Then please try to press “Need Help finding your Roon Server?” and enter the ip of the Server manually.

Other than the please try to reboot the network in your house/apartments and restart Roon Server.

let us know please whether that works.

Regards.

1.How can i know what is the ip of the server

  1. What do you mean "

. You can use this software on your Windows laptop in order to make sure that your Samsung is within the same subne"

how i will do it

Hi @ilan_vaksilan,

Both your questions are answered in the below KB - let me know if it helps:

3 posts were split to a new topic: Issues with Smooth Relax (Australia) Live Radio in Roon

Hi @ilan_vaksilan,

We split some of your most recent posts into a dedicated thread to address your next question. In the meantime, since your original issue has resolved, we’re going to close this thread.