Hi @wobare ---- Thank you for the feedback, the insight is appreciated!
Moving forward, to help aide in our evaluation of this behavior you are reporting, may I very kindly ask you to please provide the following information:
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A brief but accurate description of your current setup using this link as a guide.
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Please describe your network configuration/topology, being sure to provide insight into any networking hardware you are currently implementing. I want to have a clear understanding as to how your devices are communicating and all the “tools” being utilized that make those connections possible.
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Since noticing this behavior have you…
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Tried rebooting any relevant networking hardware (router, switch(es), etc)?
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Reinstalling the application on the mentioned remote devices?
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Additionally, what is the experience like when the following tests are performed:
TEST #1:
- Shut down your Core
- Open Roon on your Remote
(Tip: If you are using a phone, make sure you keep it awake)- Roon should be on the “Searching For Core” screen
- Start up the Core
TEST #2:
- Start up your Core
- Open Roon on your Remote
(Tip: If you are using a phone, make sure you keep it awake)- Kill the Roon app
(Tip: If you are using Android please go to Settings > Apps > Roon > Force Stop)- Restart Roon on on your Remote
Test #3
- Go into “settings” and select “Battery”.
- In the right hand corner of the screen please select “battery optimization” from the “3 dot menu”.
- You should see a header at the top of the window saying “not optimized” with a little drop down next to it. Click the dropdown and choose “All apps”.
- Once the “All apps” window is open navigate to and select “Roon”.
- Once Roon has been selected please choose “Don’t optimize”.
- With this adjustment in place please verify what the experience is like with the Roon remote app.
-Eric