HiRes content not available in Roon for a new Qobuz account in Canada

[Christian_Vigneux]

Good morning,

Exactly the same problem mentioned in May 22 by another Roon user. In my case it is relared to a new account for Qobuz in Canada. I don’t see any hi-res content from Qobuz in Roon in Version tab but if I select and play one track saying 16/44 it might be in 24/96.
Thanks for your help.
Christian

[mjw]

Welcome to the Roon community, @Christian_Vigneux.

Please refer to this thread.

Qobuz in Canada

Hey gang, I just wanted to let you know that we are looking into the bit-rate mismatch reports. We hope to have an update for you on that soon.

[jamie]

Qobuz in Canada

Hey everyone, I have a follow-up on the bit-depth/sampling resolution display inconsistencies you’ve reported. We’ve identified the cause, and we’re working with Qobuz to resolve the issue. It’s could take several days for the correct details to display. We apologize for the inconvenience there. The good news is that the HiRes content is available to play now, even though it’s not identified as such. For a temporary workaround, until this is corrected, HiRes content is generally listed first i…