I have ripped about 800+ CDs form my collection, they are old from the 1980s and could not be identified by roon. Therefore, I input almost every metadata they need by my self. Unfortunately, my routers crashed twice in this process, every time when I change a new one, they just give my NAS (QNAP TVS-882) a new IP address. Then my roon on Nucleus+ cannot find the original storage path(not available…blur). As I try to redirect the storage path along the new path (although they still in the same place), everything I have done has missing: my hand input metadata, CD merging edits… et. c…
I have tried to restore by my roonbackup, but it apparently redirects the storage path to the original IP address…still shows not available.
Hey @Kunchung_Lin – all the metadata you’ve entered will still be in your database, but the changing IP address may have confused Roon, which probably thinks this is “new” content – that’s why your edits are not showing up.
But fear not – the edits should still be in your database, and most likely @support will be able to get everything back for you.
First question is do you have any backups from before the router change?