Hello @Seung_Hiuming, I’ve moved your post to #support where it will be seen by the relevant people. As @killdozer said, the more details you can provide, the better; use this link as a guide.
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Hello @Seung_Hiuming, I’ve moved your post to #support where it will be seen by the relevant people. As @killdozer said, the more details you can provide, the better; use this link as a guide.