Something else
None of the above
How do I ...?
After running todays update, I can not connect to Qobuz anymore.
Network error: please check connection.
But everything works fine on my network, just not in Roon.
Roon Staff Post
We are currently investigating an issue where a subset of users, most using 3rd party “music server” products or older linux distributions are having trouble with any or all of the following:
If you are experiencing one of these issues please let us know by responding to this post.
Please do not create a new support post as it will only make it more difficult to manage the issue.
The team is investigating this problem and working diligently on delivering a solution. We’ll keep you all posted as we make progress.
Please accept our apologies for the inconvenience.
Make it a sticky post?
Please try rebooting your router and next your server machine.
Well that didn’t work. In am able to connect to Roon via PC and phone, and I am able to stream from Qobuz other devices on this network (Pc/phone). So I think it’s a Roon issue.
It worked great untill in installed the update today
Can you try to log out of Qobuz in Roon and then log in again?
I am Logged Out, as I cannot login anymore.
Roon says: Network error: please check connection.
I can log in everywhere an my network, but not in Roon. At first it was still logged in, but couldn’t play music. Now I cannot log in
Are you trying to log into Qobuz via Roon using your email address or a username?
email, don’t know my user name. think it’s the same, though.
Edit: I did not update my MU1 yet. That update solved all my issues.
Good to know your system is up and running again!
Something else
None of the above
How do I ...?
I received a message saying that there was a new version of ROON – Update. I did. Under version it says that it is version 2 build 1382. It also says that there was an error checking for an update.
The main problem is there is a message under Services saying that my Tidal account is not configured. I have twice completed the Tidal Login and everything is fine. Still there are no Tidal file available.
I have never before had problem with ROON and Tidal at all.
ROON still works with files from my NAS.
Something else
I'm having trouble adding music to my library
I just updated Roon and now it won't connect to my Tidal account. I try to reconnect and I get a "You've successfully connected to your Tidal account" message. But the Roon app just spins "waiting for Tidal login" and then times out and says it "could not verify account". I noticed other people in the forums are having the same issue. What's the solution for this?
Same issue as you. Roon worked with tidal just prior to update. Ran the Update and now my tidal account says ‘attempting to connect’ in Roon. I can log into my Tidal app just fine. Issue with Roon link to Tidal. Please advise.
Hi, @Mark_Robinson, @Jeffrey_Kear, could you, please, use the directions found here and send over a set of logs from your RoonServer to our File Uploader?
Could you, please, also check the Settings → About page. Do you see the You have the latest version installed text for your RoonServer?
Thanks!
–
Ivan
Something else
None of the above
How do I ...?
Two problems started 3/6/2024 at about 9:00 PM PT. 1. Search is not working. Type two letters in search box, get message: "Can't connect to Roon Search". 2. Can't login to Tidal from Roon. Login works on Tidal website.
Also, I have build 1382 on my Roon Server. There is a message: "There was an error checking for an update." I have restarted the server, but the problems remain.
I'm having trouble playing music
Roon skips through tracks rapidly
Roon cannot play music from Qobuz. There was no issues until now. Can technical support pls help look into it as soon as possible ?
I'm having trouble logging in
I can't log into TIDAL / Qobuz / KKBox
i try and connect but it wont just goes back to login screen
Me too. Help please!!