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Unable to log in to roon after the update. I can’t log in after selecting an account. I can’t log in, but I’m being told to log in infinitely.
The same goes for the Mac Air, iPad iPhone.
Full form submission
What’s happening?
I'm having trouble logging in
Where are you having trouble logging in?
I can't log into TIDAL / Qobuz / KKBox
Ever since I allowed updates this evening, I cannot log onto TIDAL. This is very frustrating.
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Full form submission
What’s happening?
I'm having trouble playing music
What best describes your playback issue?
Other
Can’t log ind to TIDAL and Qobuz
Full form submission
What’s happening?
Something else
How can we help?
I am experiencing freezes or crashes
when i try to login to kkbox, the screen of roon freeze at trying to attempt to login
Full form submission
What’s happening?
I'm having trouble playing music
What best describes your playback issue?
Other
Cannot connect Tidal to Roon, stuck at "Waiting for Tidal login" screen
Full form submission
What’s happening?
I'm having trouble logging in
Where are you having trouble logging in?
I can't log into TIDAL / Qobuz / KKBox
hi after the latest update I'm not able to log into Tidal through roon. No issues accessing it via other methods (mobile app etc).
when I try to log in, it opens the web browser and logs in successfully then will just spin then say couldn't verify your account at this time.
I'm running roon on a rock a wavenet server.
Any ideas ?
Tangentially, but in a strange coincidence kind of way. Second one this week, actually. I’m not sure if I should be buying a lottery ticket or not leaving the house 
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Hi Ivan
I have uploaded my log file to your server. I have given the file my name
Mark Robinson
Let me know
Same here, after the update, I’m not able to log in to use Tidal services. I’m running Roon on a Synology DS3615xs. I rebootet the Synology, that didn’t help. Never had any problems so far for several years …
Is there a way to go back to the previous release?
i try and connect but it wont just goes back to login screen. The same thing is happening with me
Me too. Using an older sonictransporter running version 2.5 software and Roon server version 2.0 (1382). When trying to connect to Qobuz in Roon I get the below pic. All internet connections including using Qobuz.app work just fine.
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I have the same problem with Tidal after upgrading yesterday evening.
Actually after rebooting the QNAP a few times it seems that my apps are no longer able to find the server anymore.
Makes me wonder if Roon has a QA team ? This is really bad!!!
Unable to sign in to Tidal. Use a small green computer as Roon server
Running the RoonServer app on QNAP here and no issue what so ever. Maybe you can give some more details about your issue (NAS model, QTS version, app date)?
Three problems after updating to 1382 :
- Search is not working. Get message: “Can’t connect to Roon Search”.
- Can’t login to Tidal from Roon. Login works on Tidal website.
- There is a message: “There was an error checking for an update.” I have restarted the server, but the problems remain.
The latest update just removed my Cambridge CXNV2. I’ve restarted everything. No luck.
Just a quick update. We have a good understanding of the root cause of this failure and are in the process of testing a fix in the coming hours. If all goes well we should be able to roll out details tomorrow.
Again, we’re sorry for the inconvenience and will provide more information as soon as we have news.
5 Likes
Thanks for the effort, we are waiting for the good news