Hi, thanks for replying and sorry for my late reply. Busy week at work.
I’ve read through your documents which are similar to instructions found on line. I’m still having the same issues. See my response below. I’ve added some screenshots of what I’m seeing. Not sure if they will come through but if not perhaps we can all start an email thread so I can share them. my email: [personal information removed by support]
I can confirm that Share iTunes Library XML with other applications is checked
Screen Shot 2018-04-15 at 9.31.48 AM.png
and (b) the iTunes Library.xml is located in the desired folder at C:\Users\sscott025\Music\itunes
Screen Shot 2018-04-15 at 9.30.18 AM.png
The problem is that Roon does not show my folder when I go to Settings—>Storage—>Storage Folder. Moreover, my screens look similar but a bit different from your screen shots. When I click Import iTunes Playlist i am unable to save to “yes”. It seems to require that I “add" a Folder which I’m having issues doing rather than “save”.
Screen Shot 2018-04-15 at 9.26.01 AM.png
I then try to add the folder via Add Network Share. I input the folder path where my iTunes xml is located and get an error message (below). This isn’t in your instructions and i have no idea if this is necessary or performed correctly.
Screen Shot 2018-04-15 at 9.33.38 AM.png