Hi @Wesley_Tinney,
Thank you for your post and for your patience in awaiting an official response to this report.
We’ve examined diagnostics around the dropouts you reported. These are consistent with the issue tracked here:
The content delivery network through which the Qobuz API serves most of its tracks to Roon was failing to deliver data. 192KHz tracks specifically were queueing, but then no data was receiving via the content delivery network.
After “Locomotion” had played for about 6 minutes, Roon requested more data from the Qobuz API. It’s a long song and Roon had more audio to buffer. It received no data from the content delivery network that had previously been working. The same error, but manifesting in an unfortunately different situation.
We did not see any evidence of local network dropouts, multicast handling issues, or other problems.
Qobuz has now resolved the problem and you can expect these tracks to start playing reliably at this point.
Please reach out here if you have encountered any dropouts since you last posted and we’ll promptly examine them. Thank you!