Hi! What’s not quite right with Roon? · None of the above quite fits None of the above quite fits · None of these quite match Tell us what's going on · ROCK keeps rebooting whilst playing ROCK high spec required for larger databases Have 62995 tracks - about a third on an external hard drive, …

@connor Thanks - the link you have given me seems to be to a thread that was closed in 2022 I really wanted to complement Roon on the massive improvements that 2.7 brings to searching. I actually review classical CDs for a well known review site, so I often have access to new CDs even before they a…

Hi! What’s not quite right with Roon? · None of the above quite fits None of the above quite fits · None of these quite match Tell us what's going on · Unresolved issue dating back to Feb 8 Tell us about your home network · https://community.roonlabs.com/t/intermittent-rebooting-of-rock-with-larg…

@benjamin @vova @alex @connor @vadim @noris It is far beyond time that you put me in touch with someone senior in your organisation - which I have asked for before. This annoying problem remains - I have been on holiday so didn’t update the thread, so you closed it without checking I have now re…

Hi @Ken_Talbot , Thanks for writing back in, and I’m sorry to hear upping the RAM didn’t help your case. Please note that leadership has already been tagged and is aware of your case. We are discussing your issues internally and have it marked with priority. From a fresh Roon Server diagnostic repo…

Thank you so much @benjamin for your full reply First let me say that I am an audiophile who is not at all tech savvy and so to be frank I don’t fully understand your response, so please take it very gently for me I have 3 external databases on which I store (the same) music. My main one is calle…

Sounds good @Ken_Talbot we’ll be monitoring for your reply and results!

Hello @benjamin I am sorry to report that the problem remains just as before On 12/5/26 at 20.55 (BST) I re-organised my New Volume database as agreed. Disabled the other databases Rebooted 13/5/26 @ 18.45 Rebooted 15/5/26 @16.20 On this occasion I queried where the file was of the track playin…

Hello @benjamin @vova @alex @connor @vadim @noris I am disappointed to note that after 2 days I have not received a response to my last message to you. The least you could do is give me an update as to what you are doing to resolve it. You say “Please note that leadership has already been tagged” …

Hey @Ken_Talbot , Apologies for the delay here, our development team was able to review a fresh diagnostic report from your ROCK, and didn’t see any crashes over the entirety of the report. How has your ROCK been performing as of late? Some additional findings that you should be aware of: Roon is…

Thank you very much @benjamin for the work that you have obviously done to advise me here; it’s much appreciated And yes the ROCK has not now rebooted since 1st June which is rather wonderful - so maybe just maybe you’ve sorted it. I have taken the steps you advise; I’ll let you know if it happens …

Intermittent Rebooting of ROCK with Large Database (ref#T9UBJ6)

Support

connor (Connor) June 17, 2026, 5:42pm 62

Hi @Ken_Talbot,

There are memory and performance improvements for large libraries undergoing testing in the Early Access category at this time (EA Build 2.63-2.65).

If you want to test these out, please follow these instructions to migrate your server and remotes to the Early Access branch: