IOS App keeps crashing every few seconds!

Core Machine (Operating system/System info/Roon build number)

Lenovo Core i5 Laptop with 256 GB SSD

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

Synology Wireless Router 1900AC

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

iOS App (latest) - iPhone XR

Description Of Issue

Issue just started 20 minutes ago or so. iOS App is completely unstable. Crashes every few seconds. Have not tried other controllers.

If this is a new install then try uninstalling the app (remove) and reinstall.

HI @meinhard57,

Is there any change in behavior if you reboot the iOS device, clear out the image cache under Roon Settings -> Setup, clearing out the playback queue or reinstalling the App from the Apple App store?

First thing I did. No help. :grinning:

OK - have tried all your suggestions. No improvement- still crashing every time opened after 10 seconds or less…

1 Like

Thanks for confirming @meinhard57. We are actively looking into this issue and we are looking for users who would be willing to install a special version of the Roon app with additional logging capabilities. If you are interested in helping with this special version, please PM @dylan, thanks!

Is this XR specific? Seems to ring a few bells with others having issues on XR models

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