iOS app not stable across the board

[noris]

Hi @AlanTS,

Please see my update on this issue:

Roon app crashing (again) - iPhone 11 Pro Max iOS 13.2.3 & 13.3

Hi @Roon_Superuser & @Eran_Levy, I wanted to reach out to you because I had a meeting today with the senior technical team to discuss this issue and there is progress is in motion towards resolving debugging this further. At this time, we believe that this issue is due to the iOS system running out of RAM and the iOS itself is forcibly killing the Roon app, but why it is running out of RAM is not clear just yet. We are currently in the state of gathering iOS Console logs for when this issue o…

Roon app crashing (again) - iPhone 11 Pro Max iOS 13.2.3 & 13.3

Hi @Nathan_Scrivener, Are you able to provide iOS console logs using my above suggestion? We are looking into this further and we believe that the tracks queue and images might be related to the issue at hand, we have heard from others that clearing the image cache in Roon Settings -> Setup -> Clear Cache and clearing the play queue for the iOS device in Roon helps with this behavior. Can you please confirm if it helps for you as well?