Hi @Malcolm_Gordon ----- Thank you for the report and sharing your observations with us. My apologies for the troubles.
To help aide in my evaluation of this behavior you are reporting to us, may I kindly ask you to please provide me with the following:
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A brief but accurate description of your current setup as seen here.
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Please outline your network configuration/topology being sure to provide insight into any networking hardware you are implementing.
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Since noticing this issue with your iPad and iPhone remotes, have you tried reinstalling the application on these devices?
-Eric