Pro Series iOS Phones Not Locking to Higher 120FPS Refresh Rate [Ticket In: Affecting Pro-Series iPhones]

Hi All,

@Saturn94 is correct in that we did just release an update related to iOS scrolling behavior. This release is focused on a specific issue regarding vertical scrolling jerkiness when a gesture gains significant horizontal motion.

In other words, before this release scrolling would stop abruptly or stop responding altogether to certain scroll gestures based on the natural arc of scrolling with your thumb. We were able to push this release because of users who were able to provide specific details about their scrolling issue, along with very clear steps to reproduce.

They were also able to share a video of the scrolling issue that captured their actual hand gesture, rather than just a screen recording of the gesture’s effect.

I apologize if this release didn’t fix your long-standing scrolling issue. I know some of you have had a poor experience on mobile devices for quite a while now. We see and hear you. If your issue persists, please start a new thread and provide the following information:

  1. Model of mobile device
  2. Video recording of the issue and hand gesture (typically recorded from a separate phone)
  3. Precise reproduction steps

Thanks, everyone!

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