iPad air crashing when browsing artists

[DJM]

Just got Roon and the Nucleus…My iPad Air does it too.

[dylan (Dylan Caudill)]

Hi @DJM,

So we can better assist you, please provide a brief description of your current setup using this link as a guide.

Make sure to describe your network configuration/topology, including any networking hardware currently in use, so we can have a clear understanding of how your devices are communicating.

Are you seeing this with other remote devices?

Are you seeing this crash when browsing other areas of the app?

[DJM]

Hi Dylan
Typical! The iPad has behaved itself today, with no issues.
Would this have anything to do with me adjusting the Settings in Setup - ‘Memory For Photos/Artwork’, reduced from 256mb to 64mb? What is the ideal setting?

I will monitor the situation and see how things go. My Android device and MacOS are flawless.

Kind regards

David Meerloo

[Kuryan_Thomas]

I found a couple of things about iPad and Roon app stability…

First, things get screwed up from time to time. Just deleting the app and reinstalling it clears up a lot of problems. It’s painless, because all your important stuff is in the Core, not on your iPad, so you don’t lose anything.

And second, a lot of display instability goes away if you start Roon on your iPad when you’re already in landscape mode. I usually operate my iPad in portrait mode and lock it in portrait. I’ve had display issues (completely blank display) when I use Roon like that. So now I unlock my orientation, flip the iPad to landscape mode, and then start the Roon app.

[DJM]

Hiya…I only ever use my iPad in Landscape mode. However, a couple of my heating apps only work on Portrait mode.

I read somewhere, can’t remember where, that album Cover\Artwork size may be ‘upsetting’ the iPad? In Roon settings I have reduced mine from 256mb to 64mb. So far, so good.

[Kuryan_Thomas]

Interesting…I didn’t realize that setting applied to the iPad. For some reason I thought it applied to the Core, but it makes more sense for the iPad. Mine is set to 64MB. I don’t think I ever changed it.

[DJM]

Yes, I meant on Nucleus, Settings - Setup - ‘Memory For Photos/Artwork’, reduced from 256mb to 64mb? Perhaps it’s easier for the iPad to process the smaller Artwork, but I’m just guessing??