Issue loading my database after the latest Roon update.
My streamer is a Bluesound Node 2i.
Hi,
Your topic has been moved to the support section of the forum.
In order for Roon’s @support team to better assist you, please provide a brief description of your current setup using this link as a guide.
Make sure to describe your network configuration/topology, including any networking hardware currently in use, so they can have a clear understanding of how your devices are communicating.
Being used with Windows 10, D-Link, DIR-842 Router.
Hey @Marc_Dietel,
Thanks so much for reporting this and so sorry about the trouble. Also, thank your for your patience while we got a chance to reply.
In the hopes that you have been making regular backups, the best thing to try would be to install Roon fresh on your Core machine, and roll back to one of your backups. If the database loads properly, your edits, playlists, tags, etc should be intact, and we can confirm everything is performing properly once it’s been restored.
You can use these instructions to set up Roon fresh:
- Exit out of Roon
- Navigate to your Roon’s Database Location
- Find the folder that says “Roon”
- Rename the “Roon” folder to “Roon_old”
- Restart/Reinstall the Roon App to generate a new Roon folder
- (Optional) Restore Roon from a backup at least a week before this issue started
If, however, you do not have any backups, unfortunately you will need to start with a fresh database.
Please, let us know how it goes.