Issue with Denon AVR X4000 not displaying track playing in Roon app (ref#AN90VI)

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What’s happening?

· I'm having trouble playing music

What best describes your playback issue?

· Playback starts, but I don't hear any music


Describe the issue

Hi, just bought a Denon AVR X4000 to upgrade my older Yamaha. Roon sees the device which is hardwired to the network but when I hit play it doesn't show the piece playing but next to the title the little EQ looking icon is moving like it is playing. My Yamaha used wi-fi and never had an issue. do I need to delete a receiver before enabling the replacement? Thank you

Describe your network setup

Denon is hardwired to my Comcast router

Does it happen to use the Airplay protocol (which can be used wired) by any chance? There are issues with that at the moment.

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Yes, it does
I wasn’t aware of the issue
Thank you for letting me know :+1:

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Trick for now is to reboot your Denon…which sucks. I would expect the update to be released this week but we shall see.

A post was merged into an existing topic: Roon Build 1400+ : Issues with Airplay Connection to Certain Endpoints [Ticket In, Fix Forthcoming]