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What’s happening?
· I'm having trouble playing music
What best describes your playback issue?
· Playback starts, but I don't hear any music
Describe the issue
upon updating to latest version I now cannot listen to music anywhere in my home. I have three denon receivers, and four denon/heos speakers. I submitted a ticket already, but your setup is very confusing, in that there is no email confirmation, no link explaining where I would go to find answers, nothing. It just went into void. for troubleshooting, I first made sure I could play to said speakers by trying Apple Music instead of Roon. all were succesful (so we know the speakers and receivers work). Second, I reset my modem (no change), lastly I tried ARC, assuming if that worked that it mean my network and NUC are working OK (they were). this seems to be related specifically new software that was updated. Please let me know how I can listen to music again!
Describe your network setup
I have "bonded pair" internet service provided by CenturyLink. The modem provided to me is model C2100T (Technicolor) and then I have an Orbi product to help provide broader coverage to my property. I also have a couple switches where I have connected physical cable and distributed around home (my speakers are wi-fi, my receivers all have physical connection