What’s happening? · Something else How can we help? · None of the above Other options · Other Describe the issue Naim Musos not going into standbye when used with Roon I have three Naim Musos, one full fat, two QB’s. When they used with Roon, they fail to go into Auto Standby mode after I have s…

Mu-so 1 or 2? It’s important because the 2 model is Roon Ready and the 1 model isn’t.

All Muso 2’s Muso 1 does have a patch to be used with Roon though :wink:

Well the 1 works with Airplay (and currently needs some workarounds) but that’s still a difference to being Roon Ready and certified by Roon (and using a completely different mechanism). I assume you do use the Roon Ready zone? I don’t have a Mu-So, but I do have a Naim NDX-2 (Roon Ready) and have …

YEs its an odd problem. I have actually just moved, so each Muso had a factory reset and there is a new Wifi network with new routers - and the problem persists. I don’t think its anything to do with the Muso as it works perfectly fine on its own, but as soon as I choose the unit through Roon and l…

It’s surely possible that Roon doesn’t correctly tell the Mu-so that it stopped playing and that this leads to not going into standby, but also that the Mu-so somehow doesn’t receive the info or fails to correctly react to it. In any case, AFAIK Roon doesn’t actively send it into standby but just …

[image] Mikey: Yes it could be either or. I know Naim are not very supportive over their Muso series like they are over their Hifi kit, but I will try raising a support ticket. As no one else seems to have reported this issue, its why I thought maybe Roon could see something that is causing it…

[image] Mikey: I dont imgine all three of the Musos are faulty, this is why I look towards Roon more over the Musos Good point, but they could also be somehow affected by the same thing. [image] Mikey: I know Naim are not very supportive over their Muso series like they are over their Hi…

Mmh, I’m using only one Muso QB-2 in the kitchen and there isn’t any problem with getting into standby after Roon stops playing. What are your settings for them in Roon and in the devices itself?

Hey @Mikey , [image] Mikey: As no one else seems to have reported this issue, its why I thought maybe Roon could see something that is causing it. We’d certainly be more than happy to take a closer look! Could you please reproduce the issue and share a more specific date, time, and if possibl…

Thanks so much!. I’ll get it to create the issue on Monday, and report back.

Issue with Naim Musos not entering standby mode when connected to Roon (ref#19JBHQ)

Support

Axel_Lesch (Axel Lesch) August 6, 2024, 7:03pm 19

I just re-read the old thread and the support team’s response.
One of the complaints about a memory leak in Roon appliance that has been recurring for years came to mind. Which, among other things, could be a possible explanation for the fact that a reboot solves the problem that only occurs with Roon.

These are just the threads I can think of, there are many more.