Hi @CrystalGipsy,
A considerable portion of the time we’d otherwise spend triaging diagnostics for engineers, we dedicate to policing and decoding your flippant posting here. We always appreciate your technical reports. Kindly do the forum the favor of sparing the Support section your impressions of the product. We have an entire apparatus for that here: Feedback and here Roon Software Discussion. Continue to push the envelope of the Community Guidelines in this subcategory and we will have to assume you’re actively sabotaging our efforts.
This issue has been escalated to QA for a proper response. @morten.vasset, @Jim_F, @ged_hickman1, please stand by and we’ll provide a more thorough picture of what’s happening and how it will be resolved.