Issue with TIDAL (via Roon) and a Peachtree Nova 300 [Resolved]

Hi @Jeremy_Schmitz ----- Thank you for the report and sharing your feedback with us. Both are appreciated!

Moving forward, I have went ahead and split your post out to a new topic so we can address this behavior directly with you. Moving forward, to help aide in my understanding of this behavior, may I very kindly ask you to please provide me with the following:

  • A brief but accurate description of your current setup using this link as a guide.

  • Please verify that the firmware and drivers for the 300 are up to date, according to the Peachtree website.

  • When you notice this behavior were a song drops “every song after 4 seconds”, does Roon generate an error message?

  • You mentioned that this had been working previously, can you verify…

    • The make/model DAC you were previously using, and if you have tried testing with this device to confirm that it is still functioning as expected when using TIDAL?

    • In regard to the Win10 tablet, this sounds like a new device based on your description, have you confirmed that there are no active firewalls or antivirus application currently running on this device?

  • Do you have any issues using TIDAL outside of Roon?

  • Any issues playing back local content?

-Eric