Rock Optimized Core Kit
Version 1.0 (build 254) production
Networking Gear & Setup Details
BT Smart Hub 2 to Rock via Ethernet
Connected Audio Devices
Currently Sony TV, Google Nest and Sky TV Boxes
Number of Tracks in Library
Description of Issue
Another issue since last update, i had waited as i assumed there would be a fix coming through given the no of issues.
Currently cannot see my music library on seagate external drive, drive is working fine as music can be seen when connected elsewhere. Cannot add to storage, was able to add initially but only added 100 albums then stopped
Tidal library visible, but after a couple of days link to Sonos 3 & Sonos connect
All leads checked
Fed up now, not sure what else to do - help needed please
@Jeff_McEniry, what did you do to help with the hard drive issue? Regarding Sonos, are your Sonos devices connecting directly to your WiFi network as WiFi devices, or connecting using SonosNet? SonosNet seems to have issues more recently with Roon, so many times connecting your Sonos speakers directly to your WiFi network and not by using SonosNet has helped other users.
As you suggested, connected the external hard drive to my desktop, the drive was scanned and then i unplugged via the eject hardware icon, reconnected the drive to the rock, then went into storage and the drive was visible so connected to the folder. Still seems to work
Main Sonos speaker is connected to the router. I have just checked the cable was okay, it was so when i plugged in again it found the speaker. At the moment all seems fine.