Issues with Roon Server Connection, Zen Mini Update Error, Unable to Link Tidal (ref#UQH6TR)

[mueller-jenne]

Full form submission

What’s happening?

I'm having trouble connecting to Roon

What type of connection issue?

Something else

1. Suche meldet: keine Verbindung zum roon Server.
2. update fehler bei zen Mini,
3. tidal kann nicht verknüpft werden

[BlackJack]

Might be related to:

Information on Roon's March 6, 2024 Connectivity Incident (inability to connect to Roon services, Qobuz, Tidal, and KKBOX)

On March 6, 2024 Roon released version 2.0.30 which included build 1382 of Roon Server. In the day following the release our support team received reports of connectivity issues from a very small subset of the Roon user community. Upon investigation it was discovered that a small, maintenance-focused change in Roon was resulting in some devices being unable to establish a connection with Roon’s cloud services as well as the cloud services of our streaming partners (TIDAL, Qobuz, and KKBOX). Due …

Make sure the OS/firmware of your Zen Mini is fully updated, this may fix your issue.

[Suedkiez (Just a fellow user like you)]

What @BlackJack wrote above. You can find some Zen users‘ solutions on this thread:

I'm having issues accessing Roon services or Tidal / Qobuz / KKBOX after the latest update (build 1382) [See Staff Post - Manual Fix Avaliable]

Hello All, Thank you for your patience here as we have been looking into this issue. We have determined that out-of-date components on some very old operating systems running Roon Server were preventing connectivity to Roon’s cloud infrastructure, as well as our streaming partners. We have listed a procedure below to manually override this connectivity behavior, and restore your Roon functionality. Please note that you will only need to do this procedure once and the change will be retained. I…

Also take a look the new help article:

Instructions for correcting connectivity issues (Search / Updates / Login /...