Issues with SOtM SMS200 since Build 234 [Resolved - Firmware update]

Hi all,

We’ve heard of a few issues with this device since Build 234 went live, so I’ve most all the posts into one thread so we can gather info in one place. There were some RAAT streaming optimizations in our most recent release that were rigorously tested and have been widely stable, but we’ll be investigating this and following up with SOtM to see if we can get a handle on what’s going on here.

If you haven’t already, can you all please let us know the full details of your setup, as described here. In particular, it would be helpful to know the details of your network, and the networking settings of all the devices involved. The more details we have, the more likely it is that we can reproduce this issue in house and make some progress here.

I noticed that two people have mentioned “bridged mode” so that may be a clue – any relevant details about exactly how you have that set up would be helpful as well.

Thanks in advance for your help, and your patience guys.

@SEAN_MCTIGUE @yellowblue @Kurt_Lantz @ksalno