Pair of Google Wifi routers, Mac connected via ethernet
Spectrum cable modem
Connected Audio Devices
KEF streaming to KEF wireless speakers
Airplay to an Airport Express
RoPieee to a raspberry PI
Library Size
400,000+ tracks
Description of Issue
I was on the Home Screen when the number of albums and tracks started to decrease rapidly. When it stopped I was left with 276692 tracks, after being over 400000. If I go to Library settings and click Clean Up Library, it shows 190272 deleted files. What’s going on?
AceRimmer
(Smoke me a kipper, I'll be back for breakfast!)
2
Unfortunately it appears to be a reoccurrence of the Qobuz problem seen a few weeks back that is obviously not fully resolved yet.
This time around it does not appear to be affecting as many users as the last go around but results are the same.
Do NOT delete those files!!
Once Qobuz/Roon have resolved the issue they should get added back to your library but they obviously would not if you delete them
Hang in there, Roon are well aware and are hopefully working on a solution to implement soon.
I don’t know for sure, but my local drives are fine and their contents have not changed, so I’ll assume it’s Qobuz tracks that are missing and fill out the form.
1 Like
AceRimmer
(Smoke me a kipper, I'll be back for breakfast!)
5
Yep, everything is back now, and even in the right order. If you are still suffering and in case you didn’t know, my Qobuz favorites only disappeared from my Roon library, not from the My Qobuz bit of the Qobuz page, so you can at least kinda scan them if they haven’t come back properly.
Thanks, everyone, for the feedback. Qobuz has been re-processing those affected and continues to look into the cause of this. If anyone does come across this again, please fill the form mentioned in our post and we’ll take a look. Thanks!
