Hey @John_Hunt – we discussed this and I believe @Eric followed up via PM.
There are some known issues in this area, but your experience seems to be uniquely unstable, and it’s really unfortunate these issues have dragged on for so long. @Eric is going to work with you see if we can nail down what’s going on here, as we continue to address the issues mentioned in the post I linked above.
Thanks for your patience here @John_Hunt!