Hello @Pira_Laohasomboon
Thank you for reaching out to us with your question. Please accept our apologies for the delay in getting back to you. We appreciate your patience.
I am very sorry to hear that you were having issues with your Linn device. Some device icons in Roon may demonstrate older incarnations of the product. We’re sorry for any inconvenience.
So we can better assist you, please provide a brief description of your current setup using this link as a guide.
Make sure to describe your network configuration/topology, including any networking hardware currently in use, so we can have a clear understanding of how your devices are communicating.
Once we have this information we’ll get back to you as soon as we can.