Hi,
I saw you had this problem in a non-support topic but could not see a support request for it, I did some further digging and found that you had posted previously but it was in someone else’s support topic … so I’ve split it out to here.
The Roon @support team prefer one topic per customer’s issue… so they are able to track it and focus on each individual problem. hence I split out your topic.
In order for Roon’s @support team to better assist you, please provide a brief description of your current setup and the nature of the issue using this link as a guide.
Make sure to describe your network configuration/topology, including any networking hardware currently in use, so they have a clear understanding of how your devices are connected.