Loss of Transparency in Roon Album Art Display (ref#BO1XXR)

[extracampine]

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Transparency with album art (.png) isn't working as expected. Generally transparency works. Recent I have come across a problem - the art/transparency shows fine in Windows Explorer and in apps like Photos, but in Roon the transparency is lost for some reason. See screenshots below for examples.

Windows explorer:

Windows Photos app:

Roon:

[Suedkiez (Just a fellow user like you)]

3 years ago you wrote that a rescan seemed to fix transparency. Not anymore?

Transparent PNG images

I added one. Roon detects that it’s there, as when I scroll through the images the “space” for the image appears and I can select it - but the image itself isn’t shown. That’s why I was wondering if it was something to do with the .PNG file format. Edit - for some reason, I had to force a rescan of the folder for it to recognise it - but it works now

Edit: I guess it already didn’t in '22 and remained unresolved:

Artwork transparency not showing

I’ve just come across this issue, and it’s never been a problem before. When I add an image with transparency (.png) as the album cover, Roon isn’t showing the transparency. It shows fine in Windows file explorer and Windows photos - see screenshots below. Of note, other images with transparency do work in Roon. Is there a particular setting or something that needs to be enabled when saving the image for Roon to show the transparency? How it should look: [goagil1] How it shows in Roon: [g…

[extracampine]

Yeah, unfortunately those threads were closed otherwise I could have continued them. The problem persists. Looking back at my screenshots, it’s not super-obvious in the last one, but there is a black border around the image that is quite visible in Roon.

I don’t think a rescan worked, but I will try it again. For me, because I have all my music added via one root folder, it has to rescan the whole lot. I’ll maybe separate it and add the subfolders, but that’s a separate issue. Will report back.

[Suedkiez (Just a fellow user like you)]

@extracampine

I don’t think a rescan worked, but I will try it again.

I was surprised that it would have in the first thread, but you said so

[extracampine]

Just tried a force rescan - it completed very quickly, but doesn’t seem to have fixed it.