Lost ethernet player connections after update 9.19.24
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Lost ethernet player connections after update 9.19.24
This helps our team gather all the necessary information to solve your issue as quickly as possible. Thank you!
Have you tried rebooting the Roon server for a start?
Then possibly the router/ modem?
Router/modem rebooted twice. Roon Core (Mac) rebooted twice. Ethernet audio zones disappeared after Roon upfate.
I’m a fellow Roon user.
To add further to @AceRimmer good advice, I’d reboot everything on your network, this includes your endpoints.
I know it is a PIA, but this sometimes occurs following an update, and while it doesn’t or shouldn’t normally happen, a general reboot cures this.
With a tablet or a smartphone with the Roon (remote) app, can you connect to your Roon server running on your Mac?
Yes. Thank you. I have done all that. No luck. This has happened before. Mac OS update, then Roon update. Something like this (losing ethernet players) happens until Roon does a software patch.
In this instance I don’t think it’s in need of any “patch” as there are not mass reports of this occuring following today’s update.
Unfortunately I think it is something else, are all your Ethernet units still on the same subnet? Can they be seen by their IP address outside of Roon?
All else in my house is fine regarding ethernet.
Perhaps there is no system problems reported because I upgraded my Mac to a new OS yesterday before today’s Roon update. New Mac OS is Sequoia. Perhaps not many have yet updated to the new Mac OS?
From what I read so far the update to Sequoia actually fixed quite a number of problems…lol.
Not saying there are no problems but I have not heard anything yet myself.
Perhaps you could provide further information on your setup?
Roon server, endpoints, router, how all connected etc.
That way someone might have further ideas.
Well…I have 85 other devices connected to my router/modem and nothing is not working…except Roon. The only thing that changed was a Mac OS update to Sequoia. And then a Roon update today. I had 3 Play devices connected via ethernet to Roon (PS Audio AirLens, Mark Levinson 519, and Sonos). After the updates, none of those play devices are visible on my Roon Core on the Mac.
I can play music files in Roon to the Mac speakers and I can play remotely on Roon via Arc. But no previous players work.
I have rebooted 5-6 times my modem, router, Mac, all player devices. I have signed out of my Roon account & signed back in on the Mac Core.
Nada. The play devices will not connect.
Let’s see what @support have to say , hopefully some ideas forthcoming.
Take a look at this it might help
Thank you, but the problem is not solved. Roon was still enabled for LAN.
I ticked it off and on, rebooted Roon, rebooted Mac.
My Roon still does not show any audio players via ethernet. Yet ethernet is working for all other devices in the house.
Problem solved. Rebooted for 10th or 12th time, toggling LAN enablement multiple times. Something finally worked and my audio players are working. Don’t know what worked or why, but happy it’s OK now.
Thanks for the help y’all
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