after I upload the new Apple software Catalina I lost all of my iTunes playlists, even the one created on Roon with iTunes content are there but empty… is there anybody complain about the same problem and can you help me out with this matter
First off, I’d post in the support area. I believe Apple made changes to the way iTunes works in that you have to generate an XML file now.
Recent versions of iTunes do not create the XML file by default, so you will need to ensure the file is generated by checking this screen and making sure the Share iTunes Library XML option is checked.
In order for Roon’s @support team to better assist you, please provide a brief description of your current setup using this link as a guide.
Make sure to describe your network configuration/topology, including any networking hardware currently in use, so they can have a clear understanding of how your devices are communicating.
Thank you for your prompt response… I have a sonic transporter server with Ultrarendu network player (by Small green computers). The sonic transporter is Roon ready and my Roon core is on it, alone with all of my music files store there including iTunes.When I open iTunes there I can see my XML file …( will provide a picture of the set up) but somehow Roon doesn’t see it and as I describe my problem ir is not only Roon doesn’t see the XML but, I created some playlists though Roon with iTunes files and they show on Roon but 1 or 0 files in them. I know Apple did something with the new software and now is a mess, but please help me ou.
The XML needs to be in the same location as the music it references and it needs to be added as a watched storage location under Roon Settings -> Storage.
Can you share a screenshot of your Roon Settings -> Storage tab? I wonder if something got messed up there.
Finally was able to find the iTunes playlist by moving the XML to music, thanks for your advice, but the players I created through Roon with iTunes files are still empty is there any solution for that? Thanks
Thanks for those screenshots @Bobby_Stankov! I’m seeing a few of the playlists are shared playlists, are they accessible under another profile by any chance?
Before I do that I want to clarify once again, I retrieved the playlist that ware created in iTunes, I cannot find the content of the playlists I created in Roon with iTunes tracks … the playlists are there with the names I created but they are empty or 1-2 tracks as shown on the pictures … Of course if that helps I will try to upload the XML’ s to the link … please advise, thanks
Does this mean that manually searching for a track which should have been in the playlist yields no results in Roon (even outside the playlist)?
Yes, please do upload the XML and let me know once you have done so, I want take a look to see what content should be in the 70s and 80s playlist and the path listed in the XML. Thanks!
If the tracks are appearing in Roon, I would like to see the XML in that case.
Please let me know once it has been uploaded and I’ll take a look, thanks!