“Media loading slowly”

Hey @Cameron_Cox — Thanks for reaching out!

So we can get a better understanding of what you’re experiencing, may I kindly ask that you please provide a brief description of your current setup using this link as a guide.

Make sure to describe your network configuration/topology, including any networking hardware currently in use, so we can have a clear understanding of how your devices are communicating.

Additionally, so we can better understand why this may be happening, please verify the following:

  • Is this only happening with TIDAL content? Is local media working okay?
  • Does this happen for all endpoints? If you play directly to System Output do you still see this behavior?
  • Since noticing this behavior have you tried power cycling your Core machine and networking hardware?
  • Have you tried using an Ethernet connection for your Core machine? Is the behavior any different if you do so?

Thanks!
Dylan