Moon Ace connection problem

Have added Roon app to my iPhone but can’t connect to my MOON ACE streamer. Can’t find device messaged

Is it the Mind 2 version?

Hi @Iain_Connelly,

So we can better assist you, please provide a brief description of your current setup using this link as a guide.

Make sure to describe your network configuration/topology, including any networking hardware currently in use, so we can have a clear understanding of how your devices are communicating.

Have you tried rebooting your Core machine and the Moon device?

Yes it is. I thought it would be fairly straightforward!

Where is your Roon Core installed? It has to be on a separate PC or Mac. It is that the remote looks for and only when it finds that does it then associate with any end points i.e. the Moon.

Hi @Iain_Connelly,

Are you able to locate the Moon Ace on your Roon Core directly?

Simply installing the Roon app will not provide the connection to the streamer, you will need to install Roon Core on a PC to manage the connection between Roon and the streamer.

Please take a look over the Roon Architecture ( for more information in this regard.


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