#support
ya know, i wouldn’t mind roon’s refusal to allow directory/folder access, because, after all, it’s the least elegant way to access my library. however, i think, without the access, there must be a very reliable search function. i find roon’s search function, as it applies to my stored music (and largely as it applies to qobuz, as well), to be, bluntly, unacceptable., especially, but not eXclusively, because of the price of roon.
my LOVE — roon is, by far, the best music playback system, sonically. i would debate that on behalf of roon, vehemently. it does something to the music files that gets that last breath of air out of them - as realistic soundstage as i have ever heard. it retrieves that last bit of information, missed by other playback systems i have eXperienced.
the HATE, tho — the search is so frustrating. finding the correct permutation of which words to enter to find something that i know is there is, too often, an unpleasant wrestling match.
i have played around with all sorts of systems, jriver, aurender, innuos software, bluesound, qobuz streaming, tidal streaming, naim streamers, several cheap and free software downloads, etc., etc., etc. all have two things in common. first, none sound nearly as good as roon (with, perhaps, the eXception of the naim streamers, tho, they are roon ready, and benefit from an adjunct roon nucleus, imo). secondly, all have very accurate, reliable search functions. with all of them, i can enter any single word, or multiple words contained the an album’s metadata, in the album name, artist’s name, song name, composer’s name, etc., and the album/folder i am looking for is reliably found — not so with the roon guessing game.
i have “forgiven” roon, because of its sonic superiority. but i think it’s time for roon to bite the bullet. roon needs to either install a search function equivalent to its (less eXpensive) competitors, or give us folder access (which most competitors do, in addition to having better search functions). roon can’t continue to have it both ways. B.XL.