My Nucleus no longer starts up

My Nucleus no longer starts up. Problem was originally intermittent but as of today the device appears dead. It does not show up on the network so can’t access web server. HDMI output has no video signal so can’t see startup logs either. Device was earlier RMA’ed for the intermittent startup issue and returned with ‘no issue found’. Please refer to My Nucleus no longer starts up reliably for details.

Robert

@Robert_Jagt, I moved this to the Nucleus Support category.

Hi @Robert_Jagt,

Thanks for getting in touch! I’ll follow up via PM with next steps here. :+1: