NAD C368 not found anymore

[Kersten_Kusch (Lars Kusch)]

Hi everyone,
since the latest update my C368 doesn’t show up anymore. It’s available using Airplay, but not anymore using Roons propriatery protocol? I already tried restarting roon server and reseting the amp and card - all without success.

Can you please have a quick look at this?

Kind regards,
Lars

[Suedkiez (Just a fellow user like you)]

Probably this known issue with BluOS?

Connect NAD M33 to Roon

Contact NAD support as it’s a bug with the BluOS firmware that is well known and documented on here. They will roll it back so it can work again. This is all of Bluesounds making and they still haven’t released a fix for it it affects all of the range.

as discussed here:

BluOS devices do not show up via Roon Ready mode after updating to BluOS version 3.20.45 [BluOS team aware]

Hello All, Thank you for the reports here. We have been able to reproduce this issue in the lab using BluOS firmware version 3.20.45 and power cycling the BluOS device. We are in active communication with the Bluesound team and they are working on this issue. We are standing by and ready to assist them in any capacity they need to resolve this for all of our mutual customers. In the meantime, we have found that performing a reboot of the Roon Core can help restore the Roon Ready functionality…

[Kersten_Kusch (Lars Kusch)]

Yep, you’re absolutly rigth. After downgrading and afterwards upgrading it works as expected again…

Thanks for your quick help!