Post 900 
Next year, two year anniversary and 1800 postsā¦ go go go 
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I have the same setup as @Rockhound and @Dennis_Eastburn. Actually I sprang for the Lumin T2 based on Rockhoundās recommendationā¦
While I was happy with the Hegel H390 DAC, I always felt something was missing, as if the music was smoothed over with a dark, quiet brush. The T2 injected a fuller dimension as if the music is now unfolding instrument by instrument but still unified.
If that makes any senseā¦
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Actually our software department has not had a holiday this summer. There isnāt really much more to say other than what I have said earlier. We are so very very close. 99.9%, but with some final tweaks that has taken far longer than expected. We are doing everything we can.
For a manufacturer that has sailed through all other certifications. Spotify, Airplay, Control4 and others without a sweat, it is easy to conclude that we were perhaps over confident in our promises on this one. We have learned. That doesnt help you, though. So the only thing I can say is that by this point there is probably no-one in the world that want this sorted, more than us. There is no rest. That is all I can say.
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Hi Anders,
I was a bit sarcastic, sorry. I realize that you guys are doing the best you can, but it all takes a lot of time.
Actually, today, after a long time my unit (H120) told me that there was an update available, so I ran it. At the first try the update didnāt got any further then 15%, after this the unit rebooted. I pulled the mains plug and tried again and the update completed. Indeed a new version (actually first I thought nothing changed). From p5107.29.0 to p5107.30.0. But as far as I can find out no ROON support yet. I have to reboot my ROON Rock first to know for sure.
EDIT: after rebooting thereās still no new ROON ready device in the list.
Some questions: Was this a planned update? Is this supposed to be the long awaited ROON update? Am I doing something wrong because I canāt see the unit as a ROON ready device in ROON? If so, is there for instance an image file I can download to do the update manually?
Hi Peter. No need to apologize, it was entirely deserved (and more) anyway.
The update in question is a bug fix. Many things are happening in the background at this time. Preparing for ROON, among other things. But especially ROON. There were several small bits and bobs that needed to change completely in our operating system and how the amps worked to get ROON working as it should and as ROON wants it to. Many of these are implemented in small baby updates. That way we secure that we dont launch one huge update that contains big bugs, leaving all Hegel amps useless. A bit of an exaggeration there, but I think you understand.
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OK, I understand. Clever thinking to do the updates in small bits and pieces. A big bang update is generally not the smartest thing to do when it comes to computers.
Thanks for your answer. I think this kind of information is very much welcome in this forum.
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This thread should be retitled as:
āStockholm Syndrome Buyers Clubā.
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That! Cracked me up from laughing.
But they are Norwegian company though, not Swedishā¦
I agree. I have a Topping D50s feeding $10kās worth of amplification and it sounds immense. I owned a Naim ND5 XS2 when I bought the Topping so spent a couple of weeks doing direct comparisons. The Topping was at least as good, if not better, so sold the Naim and pocketed a chunk of cash.
Am tempted by the new D90 or E30 however the D50s is so good I doubt it would make much difference. I do feed the DAC via HQPlayer also and the whole combination is very pleasing.
howzitgoin
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The lack of transparency Hegel is showing on this issue is just staggering - they pop up every few months saying that theyāre ānearly thereā and then thereās nothing further.
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Iām beginning to lose faith in them having ability to implement it properly. It just might not be meant to be. Could be time to give up and move on.
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Totally agree - I bought a Lumin and moved on, but am still irrationally annoyed by what is such a lack of respect for customers who shelled out a considerable amount of money, on the basis of promised functionality.
At this stage, Hegel have clearly hit some sort of insurmoutnable hurdle. Not sure they donāt just acknowledge it, rather than stringing everyone along. My feeling is that theyāve got it working as well as the hardware allows, but itās still not good enough in Roonās eyes and they are therefore withholding certification.
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I still havenāt bought an amp. Roon ready really would push me into a Hegel, but maybe it just isnāt meant to be.
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I like others feel duped.
I could not wait any longer (9 months for me), and I have recently ordered a DAC/Streamer with pre-amp functionality.
I certainly would not have purchased my H390 if I had known this was going to occur and instead I would have invested the H390ās cost in a dedicated amp.
The H390 is already a fantastic all-in-one solution with Roon via AirPlay.
Just face it. There will be no Roon certification for Hegel amps. Move on and get yourself a streamer instead.
So funny. Was going to speculate this myself. I feel like they should just come out and say it, and admit that their focus is on the amp, and sound quality, and not roon-readiness.
I wonder if they were assuming Roon would go away before they had to build something.
I think there will be. I assume at the moment that they are stuck, being unable to release any new products until the Roon Ready is done for the older equipment? I would be worried if new Roon Ready equipment is released before the legacy equipment is done. This would be a sure sign that they have abandoned it. Just speculation.
@Anders_Ertzeid, perhaps you can be clear with us where Hegel actually is in the process and what, specifically, the holdup is. At this point, we arenāt asking for a date or timeline, but hearing that youāre 99.9% there and that itās Hegelās single biggest priority isnāt really satisfactory. Was the H120/190 submitted for certification and did it fail? If so, why and what remains to be done if something still can be done? If it hasnāt been submitted, why not and what remains to be done if something still can be done? If what remains to be done is for Hegelās development team to scratch around and see whether they can pull the rabbit out of the hat, please let us know, but if there are specific steps/tasks outstanding and a plan to complete them, I think you may owe it to us at this pointā¦
I think at this point nobodyās heart is going to be broken to receive bad news. Iād be thrilled to hear any news that helps me understand what is actually going on rather than another āall systems are basically goā update, which at this point are completely disrespectful to and dismissive of your customers who have been waiting a long time. Iām not nearly as frustrated with the lack of Roon Readiness as I am with the way itās being handled, so I think some real specificity from Hegel about the situation is long overdue.
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