Hi @JFP418,
So we can better assist you, please provide a brief description of your current setup using this link as a guide.
Make sure to describe your network configuration/topology, including any networking hardware currently in use, so we can have a clear understanding of how your devices are communicating.
Also, can you please let me know the exact local time + date you see this message next? I would like to enable diagnostics mode and take a look at the logs from your Core once I have this info.