New Denon AVR-A1H Receiver Showing as "Uncertified" in Roon (ref#2U09ND)

Affected Product

Roon

Roon Issue Category

Hardware Compatibility

Description of Issue

I just got a new Denon AVR-A1H receiver and Roon audio setup is showing it as “Uncertified”. I tried enabling it and it said the receiver has not yet certified the product, which is strange because Roon and Denon have listed this model as "Roon Ready’. What’s the issue here?

I can see the receiver in my network and my Asustor NAS is connected to the receiver via HDMI. Roon has picked up other devices fine except for this receiver. Please advise on the resolution. Thanks.

Roon Server Platform

Linux (NAS/SonicTransporter/Antipodes/Ubuntu/etc.)

Linux Server Type

Roon Server Specifications

Asustor NAS 7004T, 16TB drives, External USB 500GB SSD drive for the Roon OS
Roon Version : 2.0 (build 1357) production
APKG-Version : 2023-09-27

Connected Audio Devices

Connecting my Asustor NAS 7004T via HDMI 2.0 to Denon AVR-A1H for all music from my drives

Home Network Details

Roon Server is connected via Ethernet cable through my Google WiFi router. I have a network switch that connects the NAS to the receiver.

Screenshot

@Jim_Zachariah, there is a large thread about this topic:

We have heard back from Roon Labs that the temporary visibility of this device in the app under Roon Ready was due to development testing.

This happens from time to time, and occasionally, it’s possible to even activate a device and get a brief taste of Roon Ready functionality.

Aside from that, nothing has changed in regard to announcements, promises, and timelines for certification.

It is not possible to state when device certification testing will be completed, or indeed whether a situation is reached where both parties (Roon Labs and their Partner) will conclude that testing will end and a device will not become Roon Ready.

Ah, I did not know that and I appreciate your valuable input. Thanks a ton, Robert. So, at this point, it’s a waiting game, I guess. Dang. I was super excited at first, but glad to know now that nothing is wrong with the hardware. Have a good one. Cheers.

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