New issue with database

[Andrew_Gear1 (Andrew Gear)]

[Martin_Webster]

Please provide a little more information about your setup as describe here: I'm having a problem with Roon -- where do I report it?. Thanks.

[Andrew_Gear1 (Andrew Gear)]

IMAC with latest OS (which is when the problem started)…external HD for storage.

[Martin_Webster]

Thanks, but to receive appropriate help your reply should provide the information request and set out as described in the linked post above. Your post should include:

• Details on your Core machine (OS, Hardware specs, Roon build)
• Details on your Remote(s) (OS, Hardware specs, Roon build)
• Networking details (especially what hardware you’re using, how everything is connected, and anything notable about how it’s all configured)
• Audio devices in use
• Library details (where your music is stored, whether you’re using a streaming service, how many tracks are in your library)

[Andrew_Gear1 (Andrew Gear)]

Library lives on an ED

Wireless with wireless endpoint (La Rosita)

Worked until yesterday until I updated the OS…

[Andrew_Gear1 (Andrew Gear)]

[Andrew_Gear1 (Andrew Gear)]

same issue. I did temporarily resolve it by scrubbing Roon and reloading it. Any suggestions?

[Martin_Webster]

Are you using the external drive for media files ot the Roon database?

[Andrew_Gear1 (Andrew Gear)]

I am using the ED for storage yes.

[Martin_Webster]

Is Roon installed in your Applications folder or on the external drive?

[Andrew_Gear1 (Andrew Gear)]

It is stored in the applications folder

[dylan (Dylan Caudill)]

Sorry for the delay here, @Andrew_Gear1! Would you kindly use the directions found here and send us over a set of logs using a shared Dropbox link?