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· I'm having trouble adding music to my library
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New music is not being added to my Roon database
Devolo Homeplugs linked to Heights Telecom FTTH router.
I’ve successfully reinstalled the Roon server software from the internet and stopped and started the server (after waiting sufficient time) for the server to be working properly. Last music added was on 27th December.
Please describe your system setup (main computer and its OS etc) and exactly how you are adding files to Roon; and then how you can see that they are not being added.
That will allow us to help you better 
Running ROCK on an Intel Nuc6i7. The files are all stored on the NAS in the Roon folder (as per the top picture). I’ve added several albums (not previously on Roon) in the last couple of days and they neither show up on the recent activities “Added” tab on the home page nor when I specifically search for them in the database. Music added more than 2 days ago showed up fine.
Is this new behavior and did music previously show up immediately?
New. I’d force a rescan and everything newly added would pop up. I’ve checked to make sure the files are not in the “Skipped files” listing but they aren’t there.
But you always had to rescan manually? I.e., it never did the „watching for new files in real time“ as it says in your screenshot?
This would be perfectly normal for certain NAS, I’m just trying to get a picture of the situation. (Some NAS do watch in real time automatically and a manual scan is not necessary).
And now the rescan does not make new albums appear but then they do show up a few hours later anyway?
Being impatient I always force a rescan when I’ve added new files so I can check they’ve been identified.
I’ve never had any “instantly” appear but I suppose they might over time.
When I do force a rescan the new albums will always appear before or instantly once the scan is completed, and this is no longer happening.
The NAS is a QNAP.
OK, weird. I don’t have any particularly good ideas but I wonder if something got stuck somewhere, and I’d reboot everything that’s involved (router, switches, QNAP and ROCK) if just to rule it out.
Never? You always have to wait? How long? That seems odd. Not what normally happens. Maybe indicates something helpful in fixing this.
Please describe exactly how you add files to the directory in your OP’s screenshot… from where to where; which filetypes etc?
It’s normal depending on the NAS. Not all of them implement new file notification over SMB.
I don’t know which models do it and which don’t, though.
Thanks, Mario!
I’ve yet to step into the world of NAS. Am planning to do so after Apple announces either a new Studio or >24" iMac - next year?
Do we know whether this applies to QNAP? From this you’d think it was instantaneous, wouldn’t you?
@dpstjp ?
Unless the configuration (or something else) has been changed, it should behave the same way after 27 December as before…
You haven’t recently updated Roon, have you?
Guys, has no one else noticed that the library is 300,000+ tracks and the Roon database 40+ GB? The nine year old NUC6 may have reached its tipping point.
AJ
Nice page, I didn’t know this exists. It’s different, though, because this is about Roon running on the NAS and the files being stored there as well. In this scenario, the files are local and the NAS is certainly able to notify about new files. In the OP‘s case, the files are exported by SMB to a ROCK.
Good point, I had this in the back of my mind but lost track. It’s why I asked the questions about previous behavior and if they do show up hours later - this could be a hint that it’s just slow.
Yes. Thx. I’m still curious to know about how the files are being added… just in case; and whether anything (else) may have changed. Unless @WiWavelength’s point that - paraphrasing, if I may - a ‘boundary’ was crossed two days ago. Maybe examine it from the SAMBA angle? Monitoring?
Almost certainly not the case - for an experienced user like the OP But…
… I sometimes set Albums > Sort by Date added; just in case I missed one because my system of alphabetization (in my case composers’ surnames - except the Bachs) has deceived me on import. You never know.
The files are dropped into the Roon folder on the NAS from my MacMini.
The NUC then reads the same folder to determine whether there are any new files there.
I’ll discover whether it’s the age of the NUC when I get back to my home setup which is identical in terms of hardware other than a different QNAP NAS.
In the meantime I’m running hard drive checks on the NAS but since my Mac can see the same files there is no reason why the NUC shouldn’t.
Hi @dpstjp,
Recent diagnostics indicate that the ROCK is relying on SMB 1.0 to access this NAS. The CIFS mount fails after ROCK can’t find a suitable address for the network share.
Try reformatting the NAS to use either SMB 3.0 or 2.0 and double-checking the DHCP server in use.
Where do your ROCK, NAS, and Roon controllers sit in relation to the powerline adapters you mentioned in your original post?
Thanks!
Connor, thank you.
The NUC and NAS are both plugged into the same Netgear Prosafe GS105. The GS105 uses the powerline adapter to connect to the FTTH router. The Roon controllers are either my Mac Mini plugged into the same GS105 or iPads which connect via wifi connected to the ROCK via Eero into the powerline.
The network share ROCK sees is using the NAS name in lieu of the actual (fixed) IP address of the NAS.
NAS is a TS-453 Pro running QTS 5.2.2.2950. It does appear to be allowing SMB2 and SMB3.
DHCP server for ROCK is the FTTH router with a fixed IP address, ditto for the NAS.
