Just now when I try to find Qobuz albums that are not already in my library, nothing shows. Is this a temporary problem with Qobuz or Roon, or is there a problem with my system for some reason?
Actually I realize that I’m not showing any of the Qobuz albums in my library either!
I had this problem two days last week. Roon could only see my local music and found nothing in Qobuz. I was writing a ticket to Qobuz and suddenly it all came back.
24 hrs later, it occurred again. I tried rebooting amp, NUC, Auralic, Denafrips…nothing. I then unplugged the hub/switch, and everything returned. I had a similar experience (had forgotten) in the home theater (my stereo and home theater are not related in my home).
So we can better assist you, please provide a brief description of your current setup using this link as a guide.
Make sure to describe your network configuration/topology, including any networking hardware currently in use, so we can have a clear understanding of how your devices are communicating.
Since experiencing this issue have you tried rebooting your Core machine?
I use an Innuos Zenith MkII which is fed by an ethernet cable attached to a Netgear Powerline adaptor. The Innuos is connected by a usb cable to an Ayre DAC, which is connected to an Ayre preamp and a Bryston power amp. I use my ipad or my iphone to control the Innuos. I tried rebooting the Innuos, and the rest of the system, but the problem remains. I don’t know if this could have anything to do with the problem, but I changed my Roon password shortly before I noticed the problem, but I believe I’ve updated the new password in my settings.
Qobuz is back! Somehow Qobuz had disconnected me from the system (but apparently it took quite a while before it showed that in my Roon settings because I had checked shortly after the problem arose and it showed I was still signed in). So once I signed back in all my Qobuz albums returned.
I’m glad that things are working for you now! Please feel free to reach out if you ever have any other questions or issues. Happy listening
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