Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)
Details specified on the attached diagram
Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)
Details specified on the attached diagram, but devices using all types of connections are impacted.
Description Of Issue
Roon keeps losing audio devices and gives me the “No audio devices found” error on all control devices. All audio devices have disappeared, including ipads, iPhones, Lumin U1 Mini streamer, and Roon Bridge. I have restarted ROCK and all the devices repeatedly to no avail. Network architecture diagram attached.
Additionally, Roon Remote on my iPhone is constantly crashing. I get maybe 30 seconds of use before it closes.
Can you try the following and let us know if it helps?
You can generate a new RAATServer instance on your device by following these instructions, but please be aware that this will reset your Roon Settings → Audio Tab to factory settings and I would advise making a backup of any custom DSP settings you have:
The RAATServer folder stores saved information about your devices. If something got into a bad state, removing the RAATServer more or less “resets” all of the saved information. Starting fresh, it sounds like things are working okay.
You can delete this folder now that we’ve confirmed things are working.
This would be separate. For more info on that please see my post here: