No music playback

@support Suddenly no music playback. Signal bar shows movement but no music playback at all. Songs also jumps to next one every few seconds. No movement on the playback bar. Tidal plays just fine. I use Roon for Microrendu.

Hi @Murni_Jamil1 ---- Thank you for the report and sharing this observations you have made with us.

In order for us to try and properly diagnose this issue you are experiencing, we will require the following information:

  • A brief but accurate description of your current setup using this link as a guide.

  • Please verify what device the Microrendu is currently feeding into.

  • Since noticing this behavior have you tried not only rebooting your Roon core and endpoints but also any relevant networking hardware as well?

  • Based on your post it sounds like this issue is only occurring with your locally stored music collection while TIDAL content is not having any issues, is this correct?

-Eric