No sound when playing AAC files from QNAP NAS in Roon (ref#19LWYG)

[John_Hoch]

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What’s happening?

I'm having trouble playing music

What best describes your playback issue?

Other

AAC files from QNAP NAS seen in Roon and added to data but no sound when played. Sound working great with FLAC from NAS or mp3, also TIDAL working fine. Thanks Hoch

[Rugby (aka Daniel or Big Dan)]

Might it be this issue

Roon Server on QNAP QTS 4.5.1 Situation

Hello everyone, I was trying to figure out an issue with QNAP’s QTS 4.5.1 in the last days. The situation with QTS 4.5.1 is, that it is shipped with a version of ffmpeg, that does not support AAC decoding/encoding, which results in the inability to play AAC encoded files or radio streams in Roon. [qts-4.5.1-ffmpeg] Today I received a message from QNAP: Our RD team has told us the way to resolve this issue is to use CAYIN MSP’s ffmpeg. The path for CAYIN’s ffmpeg is below: CAYIN MSP’s ffm…

[connor]

Hi @John_Hoch,

Please see @Rugby’s response above as you’re most likely facing some limitations with the in-built ffmpeg instance shipped with your current QNAP OS. Also see this, for reference:

Ffmpeg changing from .exe to document

I just wanted to finish up this thread, just in case anyone runs across this and needs a solution. After looking here on the forum for answers and getting on the phone with Qnap support I found out this. The most stable way to have your Roon core on a flash drive plugged into your NAS as an external drive is to plug the drive in and format it from the NAS. I no longer see this drive in my Mac Finder but it’s ability to talk to Roon and to the NAS works perfectly. I have had no problems what so…