I’m talking about this thread, containing several funky issues - is all of that suddenly magically fixed, you gave no feedback, really, or did I overlook something here?
I also asked you about all your device’s software revisions regarding possible inconsistencies, but you chose to ignore.
And while I’m at it, I didn’t recommend to buy a new NAS, but found it a shortcoming to not even follow recommendations but request premium service.
I really, honestly, wanted to give further troubleshooting input and still hope everything else straightens out for you - good luck!