Not working with Samsung Galaxy S5

SGC Sonic Transporter i5 ethernet to Utrarendu USB to Chord Qutest DAC

Roon 521 not working with Samsung Galaxy S5. Will load only partially, freezes up not allowing navigation.

Hi @Al_Landau,

What version of Android is this device running?

Have you tried rebooting and reinstalling the app?

Android 6.0.1 I’ve rebooted and re-installed numerous times…

Hello @Al_Landau,

Thanks for the report, we are currently investigating this issue and have added your report to the investigation. If there’s any other info we require, we will reach out again. I appreciate your patience while we complete our investigation.

Great!
Thank you much

1 Like

Hello,

We’ve released a new update, Roon 1.7 Build 528, which contains improvements that we believe will help with the issues you are experiencing here. Please see our release notes below:

Thanks,
The Team At Roon Labs

Not working with Samsung s5, nothing. With Fire 8 tablet OS 6.4.1.4 if there is no album art the app shuts down. Ugh…

Hi @Al_Landau,

We have heard from other users that the fix worked on their end, have you made sure that you have the latest Roon build 528 installed? I would uninstall it and re-install the app from the Play Store to double check this.

Works fine on Samsung s5 following third re-install, thanks

Is 5.28 available for Fire OS 6
3.1.4?

4 posts were split to a new topic: Missing album covers on Android

Hi @Al_Landau,

Are you still seeing this issue on your Fire 8 tablet?

All’s good, 528 installed and playing. Thanks for following up.

1 Like

That’s great news @Al_Landau!
Any further issues, just let us know and we’d be happy to take a look.

This topic was automatically closed 36 hours after the last reply. New replies are no longer allowed.